Reading, Berkshire
Notes
Our blog posts going way back to 2009 - technical and business insights, advisories, predictions, evaluations, how-tos and the occasional bit of housekeeping.
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Personal Service in the Age of the Chatbot
In these changing times, it's quite a surprise when a growing multinational company starts to give you a more personal service.
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Compressing video for the web with ffmpeg
A step-by-step guide for Windows. No prior command line experience needed Video files that come straight out of a camera or a recording tool are usually far larger than they need to…
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What Search Console now tells you about AI answers
There have always been two key indicators of success in search: clicks and impressions. The value of an impression is dubious depending on the nature of your business and has become more…
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Elite Interfaces Show Reel by inframes.com
Our clients Elite Interfaces Ltd are at Southern Manufacturing and Electronics 2026 in Farnborough International Exhibition Centre from today until Thursday. We shot and edited this show reel for the stand, a…
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Black Friday Marketing: Getting Your Promotions Ready
I’ve seen a lot of Black Friday ads, but this is the only one that has brought a smile to my face. Having said that, the grouchy part of me still hates…
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Banking on Better Values
Virtue signalling alert! We have moved our account to the Co-operative Bank, which is committed to working with companies that support their community and never financing the companies that pollute our planet,…
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Why is my email not being received?
I’m quite often asked by clients to help figure out what’s wrong when they send an email to someone and they’re told it hasn’t arrived. There are a lot of possible reasons…
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A Bespoke Ecommerce Solution
Our new website for Signature Stoves presented an unusual challenge: a fully ecommerce-enabled website where you’re not permitted to purchase anything until your account has been approved.Signature’s range of wood burning stoves…
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Stove Owner’s Manual Graphic Design
First week back and we’ve completed a smart new owner’s manual for the Ecosy+ range of Bioethanol stoves. Check out Artie’s brilliant original artwork for the warning icon set. If you need…
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Communication: Keep it Simple
Language is so important! Case in point: a client of mine with a B2B audience had a new enquiry this week from a potential customer. The enquiry said: “What is the cost…